Get in Touch With Us
This page tells you how to reach the editorial team at Top Offshore Sportsbooks, what we can help with, and — just as importantly — what we can't. We're an independent comparison site covering offshore sportsbooks and mobile betting apps that accept US players. We are not a sportsbook, we don't hold your money, and we can't log into your account or release a pending withdrawal.
Email Is the Fastest Way to Reach the Editors
Write to [email protected]. A person on the editorial team reads every message. We aim to reply within two business days, though corrections involving a bonus term or a payout policy can take longer because we go back and verify the operator's published terms before we answer.
To get a useful answer on the first reply, include:
- The sportsbook's name — for example Bovada, BetOnline or BetNow — and the page on snacktbh.com you were reading.
- The device and method if it's a mobile question: iOS or Android, native app or mobile browser.
- The banking method involved — crypto, bank card, bank wire, money transfer or player transfer — if your question is about deposits or payout speed.
- Dates, where something is time-sensitive. Offshore terms change without notice, and a date tells us which version of a promotion you saw.
Please don't send account numbers, passwords, wallet seed phrases, copies of KYC documents or card details. We never need them, and we'll delete anything like that on sight.
What We Can Help With — and What We Can't
| Write to us about | Go direct to the sportsbook about |
|---|---|
| Corrections to odds descriptions, market coverage or bonus terms we've published | Pending or delayed withdrawals, payout limits and withdrawal fees on your account |
| Feedback on our review methodology or rankings | KYC/verification requests and document uploads |
| Outdated information — an app that no longer works on your OS, a payment method that's been pulled | Graded bet disputes, voided wagers and rollover progress on a welcome bonus |
| Suggestions for sportsbooks, racebooks or betting apps to research | Account closure, self-exclusion or deposit limit requests |
| Partnership and commercial enquiries | Anything involving your balance, your identity or your funds |
That second column matters more than it looks. Offshore sportsbooks are licensed outside the United States — commonly in Curaçao, Panama or Costa Rica — and they sit in a legal grey area for US bettors. There is no US state gaming commission standing behind your account, no segregated-funds requirement and no state-run dispute resolution. If a book delays or refuses payment, we have no authority to intervene. We can record what happened and factor it into our coverage, which is genuinely useful to other readers, but it won't get your money back. Check your own state's laws before you bet, and treat any offshore balance as money at risk.
Reporting a Payout Problem Is Worth Your Time
Track record of paying is the single hardest thing to research from the outside, and reader reports are one of the few honest signals available. If a sportsbook has stalled a payout, moved the goalposts on verification, or applied a fee or limit that wasn't in the published terms, tell us. Useful reports include the requested withdrawal method, the date you requested it, the date it landed (or didn't), any reason the operator gave, and whether a bonus rollover was still open.
We don't publish reader names or account details. We treat single reports as unverified, and we say so — a pattern across multiple independent reports is what actually moves a rating.
How We Make Money, and Why It Doesn't Buy a Ranking
Top Offshore Sportsbooks earns commission when a reader signs up through some of the links on this site. That's how the site is paid for, and you should know it before you read a ranking. Commercial relationships do not decide position, rating or which drawbacks we publish. If you think a review reads like it was bought, say so in an email and point to the sentence — that's a complaint we take seriously and will answer.
Brands and affiliate managers can reach the same inbox. We'll listen to a pitch and we'll correct a factual error you flag. We won't remove a documented limitation, soften a payout complaint, or agree a rating in advance.
Bonus and Odds Questions We Can Actually Answer
Readers most often write in about welcome offers, because the headline number is the part that gets advertised and the conditions are the part that gets buried. We'll always point you to the operator's current terms rather than quote a figure from memory, since offshore promotions change frequently. As of our fact-check date of Sep 24, 2026, the advertised headline offers on the sportsbooks we cover include Lucky Rebel's 125% up to $1,250 plus a 50 FreeBet, Bovada's 50% up to $250, BetOnline's $250 in free bets, BetNow's 125% up to $2,500 and Everygame's 100% up to $500. Every one of those is subject to rollover, minimum odds, time limits, deposit-method exclusions and eligibility rules set by the operator — read them on the sportsbook's own promotions page before you deposit, because a large headline percentage with heavy wagering requirements is often worth less than a small one with light terms.
We can also help you compare on the things that decide value over a season rather than a signup: pricing and reduced juice on point spreads and totals, moneyline prices on NFL, NBA, NHL and MLB, market depth on soccer, golf and MMA, how deep the prop bets and futures markets run, whether same-game parlays (SGP) are offered on the events you actually bet, how stable live/in-play betting is on mobile, and whether a racebook is attached. What we can't do is tell you which side to take. We don't sell picks, and nobody's betting tips are locks.
Mobile and App Questions
Most offshore operators deliver their betting apps through a mobile browser rather than the Apple App Store or Google Play, and availability shifts. If an install link, a mobile login or an in-play interface has broken on your device, that's exactly the kind of report that helps us keep pages accurate — include your OS version and whether you were on Wi-Fi or cellular. Note that we describe advertised behavior and what we can verify ourselves; we don't present operator marketing claims about payout speed as measured results.
Corrections Policy
- You email us the claim you think is wrong and where you saw it.
- We check it against the operator's published terms and any other verifiable source, and we mark anything we can't confirm as unresolved rather than guessing.
- We update the page and date the change. If the error was material — a bonus condition, a payment method, a licensing description — we say what changed.
- We reply to let you know the outcome, including when we decide the original wording was right.
Gambling Support and Age Requirements
You must be at least 21 to use this site, and some sportsbooks set their own minimum at 18 — the operator's terms govern. Nothing here is aimed at anyone younger.
If betting has stopped being entertainment, help is free and confidential. Call or text 1-800-GAMBLER for the national problem gambling helpline. Please be aware that offshore sportsbooks often lack the responsible gambling tools regulated US operators are required to provide — deposit limits, cooling-off periods and reliable self-exclusion may be limited or absent, and there's no state program to enforce them. Bank and device-level blocking tools work independently of the operator and are worth using if you need a hard stop. Only bet money you can afford to lose, don't bet to recover losses, and don't treat betting as income.
If you're writing to us about a gambling problem, you can say so plainly. We'll point you to support resources and we won't send you promotional material.
Editorial Independence and Legal Questions
Our coverage is researched and reviewed, not tested — we don't claim to have deposited at, wagered with or withdrawn from the sportsbooks we rank, and our ratings are editorial judgments rather than customer-review scores. Our rankings and methodology are maintained by Jillian Prescott and the editorial team.
We get tax and legality questions regularly, and the honest answer is that we can't give you a ruling. US sports betting law differs by state, some states regulate online sportsbooks and racebooks while others restrict or prohibit them, and the treatment of offshore accounts and winnings is a matter for a qualified attorney or tax professional. Treat anything we publish on the subject as general information only.
Readers sometimes arrive here from our coverage of other markets, such as non-GamStop casinos in the UK. Those pages follow different rules and different regulators, so keep enquiries market-specific in your subject line.
Before You Send
A short checklist: name the sportsbook, name the page, include dates, leave out personal account credentials, and tell us whether you want a reply or are simply passing on information. If it's a correction, we'd rather have it early than find it later. If it's a payout complaint, the detail is what makes it usable.
Thanks for reading Top Offshore Sportsbooks. We'd rather hear from you than have you assume something on the site is wrong and move on.